In order to effectively protect the privacy of allcnhall users and optimize the user experience, we have updated this "allcnhall User Privacy Policy (Revised Edition)" in accordance with current laws and policies, detailing allcnhall's policies and measures for obtaining, managing, and protecting users' personal information. This privacy policy applies to all services provided by allcnhall to you, whether you obtain allcnhall services through computer devices, mobile terminals, or other devices.
If you have any questions about this privacy policy or related matters, you can contact us at any time by visiting the allcnhall online customer service system, the allcnhall official service account, or calling our customer service hotline.
This user privacy policy will help you understand the following:
What information do we collect from you?
2. How do we use your information?
Who do we share your information with?
How do we protect your information?
How long will we keep your information?
How do you exercise your right to information?
7. Dispute Resolution/How to Contact Us
How will we notify you of policy changes?
What information do we collect from you?
Generally speaking, you can access our company on the Internet without telling us who you are or providing any personal information. However, for your convenience in using our services, you may choose to provide us with the following information in various situations.
1) The information you provided to us. When you register for an allcnhaul account, we will save the basic information you provide: email address and password. If you are willing, you can provide more information in your personal profile when using our services, including: name, gender, photo, date of birth, contact phone number, country/region, education level, and work experience.
2) The operation you performed. When you use our services, we automatically collect some data to better meet your needs. These data include:
The content you are searching for
The product/store you are visiting
Date, timestamp, and your communication with customer service.
The video you watched
The advertisement you clicked or lightly touched
Your location information
Equipment information
IP address and cookie data
2. How do we use your information?
We or our partners use your information to provide and improve services, and personalize your experience on our website or mobile applications, including:
1) We will contact you through your account, sign a contract with you, provide our services, comply with our legal obligations, protect your vital interests, or serve you more widely according to the needs of the public interest.
Provide payment processing and account management, operate, measure, and improve our services, and maintain the security, stability, and operability of our services.
Contact you via email, phone, SMS/text messages, mail, and push notifications on mobile devices to resolve account issues, resolve disputes, collect fees or outstanding balances, or provide customer service as necessary.
Detect, prevent, mitigate, and investigate fraud, security vulnerabilities, or potential prohibited or illegal activities.
Execute our membership agreement, this privacy statement, or other policies, and provide other services in the manner requested by you when we collect your information.
2) We use your personal data to pursue our legitimate interests while safeguarding your rights and freedoms. We have taken measures to balance our interests with yours, including:
Implement our terms of service and other agreements, policies, and standards, including investigating any potential violations.
Detect, prevent, or otherwise address security, fraud, or technical issues.
According to legal requirements or permits, protect the rights, property, or safety of us, our users, third parties, or the public (including exchanging information with other companies and organizations to prevent fraud). We will only disclose information that we believe is relevant to the investigation or inquiry, such as name, city, state, postal code, phone number, email address, member account history, IP address, fraud complaint.
4) Ownership change
If we are merged or acquired by another company, we may share information with them in accordance with our privacy policy. In this case, we will require the new joint entity to comply with this user privacy policy when processing your information. If we intend to process your information for purposes not covered by this privacy policy, we will notify you in advance of any new uses for your personal information.
How do we protect your information?
Your personal information will be accessible from our servers and processed on our servers. We are committed to protecting the privacy and integrity of your personal information, regardless of where it is stored. Your personal information will be subject to our technical and organizational control, and will be subject to our policies and procedures (including this privacy policy).
When we collect information from you, we will clearly and comprehensively introduce how this information will be used in the future. You can provide us with all or part of the information we want to collect according to your personal wishes. At the same time, you also have the right to tell us what purpose you wish certain information to be used for, or what purpose you do not wish certain information to be used for, and we will respect your wishes. Our company guarantees the security and quality of the information and data you provide to us through physical, electronic, and other means.
Attention: Some countries, regions, or organizations may not have strict laws and regulations in place to protect your information. In these regions or organizations, our company will still process your information in the manner described in this privacy policy.
How long will we keep your information?
Once you successfully register for an allcnhaul account, we will permanently store your personal information. If you request, we will also delete your information in advance. We will retain the necessary data in accordance with our legal obligations.
How do you exercise your right to information?
Generally speaking, we will seek your permission when collecting your personal information. If you request, we can also seek your consent before each use. You can also actively learn about the use of your information through newspapers, the Internet and other channels. If you find that your personal information has been used without authorization, you can contact us by phone or online to investigate the root cause of the problem and take protective measures to ensure the security of your personal privacy.
Meanwhile, regarding the personal information we hold about you, you have the right to access, modify or delete your data, or restrict or refuse our processing of your data: